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English
Condition
LEDs and Beeps
Battery cannot be
found with STIHL
App.
Charge process does
1 LED glows red.
not start when AP
adapter is inserted in
the charger.
19.2 Product Support and Assistance on Use
Product support and assistance on use are available from
STIHL servicing dealers.
For contacts and other information visit
https://support.stihl.com/ or https://www.stihl.com/.
44
Cause
®
Bluetooth
radio interface
on battery or mobile device
is deactivated.
Distance between battery
and mobile device is too
long.
Battery too hot or too cold. ► Leave AP adapter in the charger.
Remedy
®
► Activate Bluetooth
radio interface on battery or
mobile device.
► Reduce distance, @ 20.1.
► If battery still cannot be found with STIHL App:
Contact a STIHL servicing dealer for assistance.
Charge process starts automatically as soon as
permissible temperature range is reached.
19 Troubleshooting
0458-820-9921-A
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