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Notebook
Troubleshooting
If your notebook hangs while running or booting this can be due to a recently
installed software. This can be solved as follows:
-
Power your notebook on. First of all you'll see the usual BIOS messages. As
soon as they have finished, press the [F8] key. This will display the Windows
XP boot menu. Select the Safe Mode command. Windows will now boot in a
special "emergency mode".
-
Click Start/All Programs/Accessories/System Tools/System Restore to
restore it to an earlier time when it worked. If this does not succeed, please
also try all the other restore options.
-
Uninstall the recently installed software via the Add or Remove Programs
option from the Control Panel (this also works in Safe Mode).
-
Start your notebook with the Windows XP Home Edition CD inserted into the
drive and hold any letter key (e.g. . [H]) until the Windows Setup is launched.
Wait until all files have been loaded. In the Windows Welcome screen, press
[Enter], confirm the End User License Agreement by pressing [F8] and press
[R] to repair an installation. (You only need to reinstall the drivers from the
supplied EasyInstall CD once Windows has been repaired.)
-
Contact the manufacturer of the third-party software.
Troubleshooting, First Aid and FAQ
5-3
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