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Troubleshooting Guide
SYMPTOM
Rivets stand out too far from the
receiving strip.
Rivets are too small; document
comes apart easily.
Partially cut pins.
Burns on receiving strip.
No power
Loose bind on books over 1" (25mm)
thick.
Debris Tray will not pull out.
Strips will not pull apart after using
the debind cycle.
Covers are ripped when using the
Debinder Tool.
8
POSSIBLE CAUSE
The receiving strip is not placed
properly on the Locating Pin.
The Bind Edge Guide may be
misaligned.
The wrong strip is being used—pins
are too short for the document
thickness.
Temperature set too high; knife blade
out of adjustment.
Incorrect electrical connection.
Debris Tray is not closed tightly.
Incorrect bind speed.
Debris Tray is too full.
Document improperly aligned on
Locating Pin.
Strip is not being pulled off quickly
enough.
Incorrect pulling motion when using
debind cycle.
Incorrect use of the Debinder Tool.
Dull Debinder Tool blade.
CORRECTIVE ACTION
Debind to take the document apart. Rebind the
document being careful to place the small hole in
the receiving strip on the Locating Pin.
Check the position of the Bind Edge Guide. It
may need to be readjusted to ensure that the
document's holes line up with the receiving strip.
The best way to check the machine, is to bind
without paper. If the bind is good, no service call
is necessary.
Call your local Service Representative if you are
unable to locate the cause of the problem.
Choose a strip with longer pins. Strips are
available in pin lengths of 1", 2" and 3" (25mm,
51mm and 75mm).
Call your local Service Representative.
Check the rear power plug and the wall socket to
be sure that all connections are tight.
The equipment will not operate if the Debris Tray
is not fully seated. Push the tray back until the
Tray Ajar light goes off.
Call your local Service Representative if you are
unable to locate the cause of the problem.
Bind documents on > 1" (>25mm) rather than
<1" (<25mm).
Push tray in and out until it pulls out freely. Empty
the Debris Tray more often.
Place small hole on receiving strip on the
Locating Pin in the left hand side of the Strip
Recess. Check the alignment of the Bind Edge
Guide.
Make sure the pinned strip is pulled off
immediately after the strip is heated during the
debind process.
Be sure to pull the pinned strip, not the receiving
strip, away from the document.
Make sure you use a twisting motion when
cutting each rivet.
Change the razor blade in your Debinder Tool.
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