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7
Troubleshooting
Please review this list before calling the service. It will save your time and money. This
list includes frequent complaints that are not arising from defective workmanship or
material usage. Some of the features described here may not exist in your product.
The refrigerator does not operate.
• The plug is not inserted into the socket correctly. >>>Insert the plug into the
socket securely.
• The fuse of the socket which your refrigerator is connected to or the main fuse
have blown out. >>>Check the fuse.
Condensation on the side wall of the fridge compartment (MULTIZONE, COOL
CONTROL and FLEXI ZONE).
• Ambient is very cold. >>>Do not install the refrigerator in places where the
temperature falls below 10°C.
• Door has been opened frequently. >>>Do not open and close the door of
refrigerator frequently.
• Ambient is very humid. >>>Do not install your refrigerator into highly humid
places.
• Food containing liquid is stored in open containers. >>>Do not store food with
liquid content in open containers.
• Door of the refrigerator is left ajar. >>>Close the door of the refrigerator.
• Thermostat is set to a very cold level. >>>Set the thermostat to a suitable level.
Compressor is not running
• Protective thermic of the compressor will blow out during sudden power
failures or plug-out plug-ins as the refrigerant pressure in the cooling system
of the refrigerator has not been balanced yet. The refrigerator will start running
approximately after 6 minutes. Please call the service if the refrigerator does not
startup at the end of this period.
• The fridge is in defrost cycle. >>>This is normal for a full-automatically defrosting
refrigerator. Defrosting cycle occurs periodically.
• The refrigerator is not plugged into the socket. >>>Make sure that the plug is fit
into the socket.
• Temperature settings are not made correctly. >>>Select the suitable temperature
value.
• There is a power outage. >>>Refrigerator returns to normal operation when the
power restores.
The operation noise increases when the refrigerator is running.
• The operating performance of the refrigerator may change due to the changes in
the ambient temperature. It is normal and not a fault.
17
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