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TROUBLESHOOTING
Problem
Robot does not start
working under water
Robot does not capture
the debris
Robot stopped moving
in the middle of pool but
swivel head is still
turning
Swivel head rotates
repeatedly
Robot does not cover
the entire pool
Robot moves along the
pool wall
Robot moves slowly or
does not move at all.
Swivel head does not
turn or turn noticeably
slowly
Possible Cause
Stained water sensors
Battery is running out
Impeller is jammed
Suction mouth is clogged
Impeller is broken
Debris compartment is full
Robot stopped by obstacle or large
creases in the pool liner.
Robot is hindered by suction from
the main drain of pool floor
Air trapped inside the robot
Debris compartment is full
Operation time is shorter as expected
Moving direction is interrupted by
water circulation generated by
filtration system
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Position of wheel axle is not set
properly.
Algae renders the pool floor slippery
which results in the robot going in
circles.
Position of wheel axle is not set
properly
Debris compartment is full or filter
cover is clogged.
Suction mouth is clogged
Impeller is jammed
Side flap does not come up.
Swivel head bottom is jammed
Solution
Use a cotton bud soaked with juice of lemon or vinegar to clean
and remove the stains.
Charge the robot again.
Power off the robot and inspect the hole under the swivel head to
see if the impeller is jammed by large debris. If necessary,
contact your dealer for further instructions.
WARNING!
Make sure the robot is off before the unit is
serviced.
Remove clogged objects from the suction mouth.
Contact your dealer for replacement.
Clean both debris compartment and filter cover.
Check to see that if there is anything obstructing the cleaner.
Remove the obstacle.
Turn off the filtration system as instructed in manual.
Submerge the robot while it is still off in the pool and gently shake
it a few times to facilitate discharge of air before switching it on
(while robot is still submerged).
The swivel head may rotate repeatedly for a short while once the
robot sinks to the pool bottom. This phenomenon will stop once
the air trapped inside the robot is discharged and the robot will
begin to move regularly.
Clean the debris compartment
Clean the filter compartment and recharge the robot for 6 hrs
Turn off the filtration system (as instructed in filtration manual) at
least 15 minutes before robot operation.
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Follow instruction to adjust wheel axle setting.
Scrub the pool bottom and robot wheels to remove the algae
Follow instruction to adjust wheel axle setting.
Clean the debris compartment. Flush the screen with water to
remove small particles. If brushing is deemed necessary, use a
soft brush to clean the screen gently. Note: make sure that the
filter cover is in place before next operation
Remove clogged objects from the suction mouth
Power off the robot and inspect the hole under the swivel head to
see if the impeller is jammed by large debris. If necessary,
contact your dealer for further instructions.
WARNING!
Make sure the robot is off before the unit is
serviced.
Check and remove any debris that hinders the movement of the
flap.
Detach the swivel head and smoothening-ring in accordance with
instructions of section "How to remove the battery pack" from the
manual, then:
- Remove trapped debris
- Inspect the smoothening-ring for potential damages and wear
and tear. Replace with a new one if necessary
- Verify the smooth-ring and bottom plate are installed correctly
(refer to below diagrams)
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