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Troubleshooting
If you have any problems with your appliance, you should check the troubleshooting prior to calling
Customer Care.
If the appliance is not working, check:
That there is power to the appliance.
The house fuses are intact and the fuse in the plug has not blown.
The fridge has not been turned off.
The plug socket is functioning fine. To check this, plug another
electrical appliance in to see if the socket is faulty.
If the appliance is working, but not very well, check:
The appliance is not overloaded.
The thermostat is set to an appropriate temperature.
The doors are closing properly.
The cooling system at the rear of the appliance is clean and free of
dust, and not touching the rear wall.
There is enough ventilation at the side and rear walls.
If the appliance is noisy, check:
The appliance is level and stable.
The side and rear walls are clear, and there is nothing resting on the
appliance.
Note: The cooling gas in the refrigerator may make a slight bubbling or
gurgling noise, even when the compressor is not running.
If the appliance is beeping, check:
That the doors are closed. An alarm will sound after 60 seconds of a
door being open.
If ice has formed on the back wall of the fridge:
It is normal for some ice droplets to form on the back wall of the fridge.
This does not constitute a fault with the appliance.
Ensure that no items inside the fridge are in contact with the back
wall.
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