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C
Cleaning and maintenance
Cleaning and maintenance
WARNING!
• Always turn off and unplug the unit from the power
supply before cleaning.
• Never immerse the unit in water or any other liquid.
• When cleaning the unit, never use abrasive products,
metal brushes, scouring pads, or sharp utensils.
• Regularly clean your unit and keep it dust free to reduce the
need for repairs and ensure product longevity.
• Clean the unit with a dry, soft cloth. Make sure that no liquid
enters the inside of the unit.
Troubleshooting
Problem
The unit does not
work.
The usage time is
very short after
charging.
Possible Cause
• It is not properly
charged.
• The red charging
indicator light did
not light up during
charging.
• There is a problem
with the charging
cable.
• The charging time is
insufficient.
• The battery is
becoming old and less
efficient.
12
Solution
• Charge the battery fully with the
charging cable.
• Check that the charging cable is
properly plugged into the speaker
and the external device. Also
check that the USB charging plug
or external device plug is correctly
inserted into the wall socket.
• If the unit is still not charging,
replace the charging cable and
if that does not work, take it to a
qualified technician.
• Charge the battery as indicated in
Charging the speaker section.
• Ask a qualified technician to
install a new battery.
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