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TROUBLESHOOTING
Solid fuel is not igniting or taking longer than expected to ignite:
Power supply interrupted
Poor type of solid fuel used
Solid fuel is damp
Solid fuel incorrectly distributed in charcoal
chamber
Timer or element not working
Internal components not aligned correctly
Barbeque not cleaned
Weather conditions & ambient temperature
Rotisserie system not working:
Power supply interrupted
Rotisserie rod not seated in motor correctly
Rotisserie overloaded
Rotisserie motor has jammed
Check the LED at the ignition switch is lighting when pressed. Check cord is connected & turned on. Check power is being supplied to
appliance (power outage or tripped circuit breaker). Check that retractable power cord has not been pulled out too far (it can interrupt
the internal power connection).
Fuel may be wrong size (parts too large). Break up larger parts so they can ignite easier. Purchase a different type of charcoal and try. We
recommend using 100% natural lump charcoal in this appliance
Solid fuels can become damp over time, which retards ignition. Store in a dryer place & re-purchase fresh solid fuel.
Follow the instructions on placing the solid fuel in the charcoal chamber. If charcoal has compacted down tight, remove some solid fuel
so air can flow freely through and assist in ignition. If too little fuel is used, the heat and ignition may not pass as fast between separate
pieces.
Remove fuel and check LED on ignition switch is lighting up when pressed. Check for heat from the element (without fuel this should run
for 7 minutes before turning off) with a hand at a safe distance. If not running,
Check element heat shield, support bracket and element are correctly positioned. Check charcoal chamber is correctly allocated in lower
tabs. Check charcoal grid is correctly allocated in charcoal chamber.
Check ash has not collected inside the element bowl or heatshield, or blocked the charcoal grid
Cold, windy and wet conditions will affect the ignition and combustion process. Move barbeque to a more suitable location.
Check the LED at the rotisserie switch is lighting when pressed. Check cord is connected & turned on. Check power is being supplied
to appliance (power outage or tripped circuit breaker). Check that retractable power cord has not been pulled out too far (it can
interrupt the internal power connection).
Remove rod from poles and check motor socket is rotating. Place rod in motor and check handle end is correctly allocated in the slot of
the left hand pole.
Check rod rotates without food, and then with food. Remove some of the food from the rotisserie and try again.
Motor or internal parts have seized.
Assembly, Operation & Maintenance Instructions
(see www.everdurebyheston.com).
Contact your nearest Service
Centre..
contact your nearest Service
Centre.
11
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