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and when it occurred. If the defect is covered by our warranty,
you will receive the repaired or a new device back. No new
warranty period begins with the repair or replacement of the
device.
Warranty period and statutory claims for defects
Statutory warranty rights do not extend the warranty period.
This also applies to replaced and repaired parts. Any damage
or defects already present at the time of purchase must be
reported immediately after unpacking. After the warranty has
expired, any repairs are subject to a charge.
Scope of Warranty
The device was carefully manufactured according to strict
quality guidelines and carefully checked before delivery. The
warranty applies to material or manufacturing defects. This
warranty does not cover parts of the product that are subject to
normal wear and tear and can therefore be regarded as wear
parts or for damage to fragile parts, e.g. switches, batteries or
parts made of glass. This warranty is void if the unit has been
damaged or improperly used or maintained. For proper use of
the device, all instructions given in the manual must be strictly
observed. Uses and actions that are advised against or warned
against in the operating instructions must be avoided at all
costs. The device is designed exclusively for private and not for
commercial use. The warranty expires in the event of abusive or
improper handling, the use of force or repairs that were not
carried out by our authorised service branch.
Processing in the event of a warranty claim
To ensure that your request is processed quickly, please follow
the instructions below:
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