The food is not cooked
(fully).
The ingredients are
cooked unevenly in the
product.
The prepared snacks are
not crispy when they come
out of the product.
The basket cannot be
pushed into the product.
White smoke comes out of
the product.
Fresh potato fries/patty
are unevenly fried.
The amount of food in the
basket(s) is too high.
The set temperature is too
low.
The cooking time is too
short.
Certain type of food needs
to be shaken halfway
through cooking time.
You are using a type of
snack intended to be
prepared in a traditional
deep fryer.
There is too much food in
the basket.
You are preparing food
that is (very) fatty or
contains fat.
The basket still contains
fat residue from previous
use.
You did not soak the fries/
patatoes properly before
preparing them.
You did not use the
correct type of potato.
Put smaller amounts of
food in the basket(s).
Putting smaller amounts
of food in the basket(s) will
cook more evenly and cook
better.
Set the temperature to
a higher and desired
temperature.
Set the time to a longer
and desired cooking time.
Foods that are on or over
each other (e.g., chips/
patty) should be shaken
halfway through cooking
time.
Use snacks suitable for
oven or airfryer. You can
also lightly brush the snacks
with oil before cooking for
crispier results.
Do not fill the basket
beyond the maximum
amount indicated.
Be sure to set the
temperature well below
180°C when cooking fatty
foods.
White smoke is caused by
the fat heating up in the
pan. Be sure to clean the
basket properly after each
use.
Soak the chips/patty in a
bowl of water for at least 30
minutes. Take them out and
dry them with paper towels
before preparing them.
Use fresh potatoes and
make sure they remain firm
during frying.
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