What to do if ...
Problem
The appliance cannot
be switched on or is not
operating
The cooking zones au-
tomatically reduce the
cooking level to
The residual heat indi-
cator is not displaying
anything
acoustic signal sounds,
appliance switches off
Acoustic signal sounds
and appliance switch-
es itself on and after 10
seconds off again
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Possible cause
More than 10 seconds
have passed since the
appliance was
switched on
The lock is switched on Switch off the lock (See
The child safety device
is switched on
Several sensor fields
were touched at the
same time
Safety cut-out has
been triggered
The sensor fields are
partly covered by a
damp cloth or with liq-
uid
The cooking zone was
only on for a short time
and is therefore not hot
One or more sensor
fields have been cov-
ered for longer than 10
seconds
The On/Off sensor field
has been covered up,
e.g. by a cloth
Remedy
Switch the appliance
on again.
the section "Locking/
unlocking the control
panel")
Deactivate child safety
device (See the section
"Child safety device")
Only touch one sensor
field
Remove any objects
(pan, cloths, etc.) that
are lying on the control
panel. Switch the appli-
ance on again
Remove the cloth or the
liquid.
Reset the cooking level
required.
If the cooking zone is
supposed to be hot,
call your local Service
Force Centre.
Uncover sensor field
Do not place any ob-
jects on the control
panel
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