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Useful information
Hints and Tips
Problem
The induction hob cannot be
turned on.
The touch controls are
unresponsive.
The touch controls are
difficult to operate.
The glass is being
scratched.
Some pans make crackling
or clicking noises.
The induction hob makes a
low humming noise when
used on a high heat setting.
Possible causes
No power.
The controls are locked.
There may be a slight film
of water over the controls or
you may be using the tip of
your finger when touching
the controls.
• Rough-edged cookware.
• Unsuitable, abrasive
scourer or cleaning
products being used.
This may be caused by
the construction of your
cookware (layers of different
metals vibrating differently).
This is caused by the
technology of induction
cooking.
26
EN
What to do
Make sure the induction
hob is connected to the
power supply and that it is
switched on. Check whether
there is a power outage in
your home or area. If you've
checked everything and
the problem persists, call a
qualified technician.
Unlock the controls.
See section 'Using your
induction cooktop' for
instructions.
Make sure the touch control
area is dry and use the
ball of your finger when
touching the controls.
• Use cookware with flat
and smooth bases. See
'Choosing the right
cookware'.
• See 'Care and cleaning'.
This is normal for cookware
and does not indicate a
fault.
This is normal, but the
noise should quieten down
or disappear completely
when you decrease the heat
setting.
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