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Problem
Cause
Temperature sensor error.
F3
Heating error.
F4
Motor error.
F7
Water level sensor error.
FA
FC0 / FC1
Abnormal communication error.
or FC2
Unbalanced load error.
Unb
9.3 Troubleshooting without display code
Problem
Washing machine
fails to operate.
Washing machine
water.
Machine is draining
Drainage failure.
Strong vibration
while spinning.
Operation stops
before completing
wash cycle.
Operation stops for
a period of time.
Cause
Programme is not yet started.
Door is not properly closed.
Machine has not been switched on.
Power failure.
Child lock is activated.
No water.
Inlet hose is kinked.
Water pressure is less than 0.03
MPa.
Door is not properly closed.
Water supply failure.
Height of drain hose is below 80
cm.
Drain hose end could reach into
water.
Drain hose is blocked.
Drain hose end is higher than 100
cm above floor level.
Not all transportation bolts have
been removed.
Appliance has no solid position.
Machine load is not correct.
Water or electric failure.
Appliance displays error code.
Problem due to load pattern.
Programme performs soaking cycle.
9-Troubleshooting
Solution
Contact the After sales service.
Contact the After sales service.
Contact the After sales service.
Contact the After sales service.
Contact the After sales service.
Check a nd balance laundry load in the drum.
Reduce the load.
Solution
Check programme and start it.
Close the door properly.
Switch the machine on.
Check power supply.
Deactivate child lock.
Check water tap.
Check inlet hose.
Check water pressure.
Close the door properly.
Ensure the water supply.
Make sure that drain hose is
properly installed.
Make sure the drain hose is not
in water.
Unblock drain hose.
Make sure that drain hose is
properly installed.
Remove all transportation bolts.
Ensure solid ground and a ev-
elled position.
Check load weight and balance.
Check power and water supply.
Consider display codes.
Reduce or adjust load.
Cancel programme and restart.
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