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ERRORS
General
If you notice a crack in the glass top (however small), switch the hob
off immediately, unplug the hob, turn off the (automatic) fuse switch(es)
in the meter cupboard or, in the event of a permanent connection,
set the switch in the power supply lead to zero. Contact the service
department.
Fault list
When in doubt on the proper operation of your appliance, this does
not automatically mean there is a defect. Try to address the problem
yourself first by checking the points mentioned below or for more
information visit the 'www.etnaservice.nl' website.
Symptom
Possible cause
The fan runs on for several
The hob is cooling down.
minutes after the hob has been
switched off.
A slight smell is noticeable the
The new appliance is heating
first few times the hob is used.
up.
You can hear a ticking sound
Ticking can also occur at lower
in your hob.
settings.
The pans make a noise while
This is caused by the energy
cooking.
flowing from the hob to the
saucepan.
You have switched a cooking
The pan you are using is not
zone on but the display keeps
suitable for induction cooking
flashing. A pan detection
or has a diameter of less than
symbol (U) will appear in the
12 cm.
display.
A cooking zone suddenly
The preset time has ended.
stops working and you hear
a signal.
The hob is not working and
There is no power supply due
nothing appears in the display.
to a defective cable or a faulty
connection.
A fuse blows as soon as the
The appliance is incorrectly
hob is switched on.
connected.
EN 14
Solution
Normal operation.
This is normal and will
disappear once it has been
used a few times. Ventilate
the kitchen.
Normal operation.
This is caused by the energy
flowing from the hob to the
saucepan. This is not harmful
for the pans or hob.
Use a good pan.
Switch off the signal by
pushing a random button.
Check the fuses or the
electric switch (if there is no
plug).
Check the electrical
connections.
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