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10. Troubleshooting
Malfunctions can occur with any electrical equipment. This is not necessarily due to a
defect. As such, you should check the following table to see if you can eliminate the
problem yourself.
Malfunction
The platter does not spin.
The platter spins, but there
is no sound or the volume is
not loud enough.
The stylus skips.
There is noise when the
record is playing.
© sonoro audio GmbH 2021
Possible cause
The AC adapter is not
properly connected.
The turntable is not
switched on.
Cartridge's protective cover
is still attached.
Tonearm is in lift position.
Wrong setting or input for
the connected equipment
(amplifier, etc.)
The stylus is damaged.
Stylus or cartridge are not
adjusted correctly.
Wrong setting for the PRE
AMP selector switch.
The tracking force is set too
heavy.
The tracking force is set too
light or too heavy.
Improperly set anti-skating
value.
The record is warped.
The record is scratched.
There is dust on the
cartridge's stylus tip.
Solution
Plug the AC adapter into
the AC inlet socket.
On the rear side of the
turntable: It should be in
pressed down position.
Remove the cartridge's
protective cover.
Lower the tonearm.
Check if the setting for the
connected equipment is
correct.
Check the stylus and
replace it, if necessary.
Check the cartridge and
adjust it, if necessary.
Select the correct setting for
the pre-amplifier.
If using an amplifier with a
PHONO input jack, set this
switch to the OFF position.
If connecting to the AUX
jack of an amplifier, set this
switch to the ON position.
Adjust the tracking force.
Adjust the tracking force.
Set the anti-skating value
same for the cartridge
tracking force.
Change the record.
Change the record.
Clean the stylus's tip with a
commercially brush and
stylus
cleaner.
GB
45
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