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Battery & Charger Troubleshooting
Problem
Battery Pack
Battery fails to charge.
Battery pack has
reduced run time.
Battery Charger
LED (POWER) lights
OFF.
RED light cannot turn
to GREEN.
RED light turns to
GREEN immediately.
RED and GREEN
flashing lights.
16
Cause
Battery not properly connected
to battery charger.
Battery is too hot (above 50°C).
Battery is too cold (below 0°C).
Circuit breaker or RCD of
mains power supply has
tripped.
Battery is too old.
Power supply is off.
The power cord may not
be plugged into the battery
charger or the wall power
socket correctly.
Battery may be defective.
Battery may already be fully
charged.
Battery may be defective.
Battery charger may be
defective.
Protection Mode. Battery is too
hot (above 50°C).
Solution
Ensure battery and battery charger connectors
are firmly connected.
Wait for battery to cool down. Leave the battery
pack inserted in the battery charger, as the fan will
assist in cooling the battery pack.
Put battery in a moderately warm room. Never
expose the battery pack to a heat source.
Check the machine is in good working order.
If OK, reset circuit breaker or RCD. If circuit
breaker or RCD trips again contact your nearest
Authorised Pacvac Service and Warranty Agent.
Replace battery.
Switch on power supply.
Ensure battery charger connectors are firmly
plugged in.
Disconnect the battery and reconnect after 10
seconds.
Remove the battery pack and press on the battery
charger level indicator to check charge.
Check if the battery is fully charged.
Test another battery pack in the battery charger. If
problem persists contact your nearest Authorised
Pacvac Service and Warranty Agent.
Turn charger off and wait for 30 mins. Light should
be red when you turn back on. Lights will turn
green when the batteries are fully charged.
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