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Troubleshooting
Problem
The coffee machine does
not work.
The grinder does not work
or does not work properly.
When I use the grinder, the
coffee is too weak.
When I use pre-ground
coffee, the coffee is too
weak.
The filter overflows when I
remove the jug from the
coffee machine while it is
brewing coffee.
This chapter summarizes the most common problems you could encounter with
the machine. If you are unable to solve the problem with the information below,
visit www.philips.com/support for a list of frequently asked questions or contact
the Consumer Care Center in your country.
You can also scan this QR code for more online support.
Solution
Put the mains plug in the wall socket and press the on/off button to switch
on the coffee machine.
Make sure that the voltage indicated on the coffee machine corresponds to
the local mains voltage.
Fill the water reservoir with water.
Close the lid of the grinder funnel.
Make sure that you did not select pre-ground coffee. If the symbol for pre-
ground coffee is visible on the display, you selected pre-ground coffee.
Clean the grinder funnel by following the instructions.
Turn the coarseness knob to select the desired type of grind from fine to
coarse.
Use the strength select button to set the coffee strength from 1 to 3，the
larger digit means stronger strength.
Use coffee beans of a stronger blend or flavor.
Make sure that the amount of pre-ground coffee in the filter is consistent
with the amount of water in the water reservoir. Please keep in mind that the
coffee machine uses up all the water in the water reservoir.
Use ground coffee of a stronger blend or flavor.
To increase the coffee strength, increase the amount of pre-ground coffee or
decrease the amount of water.
If you remove the jug for more than 20 seconds during the brewing process,
the drip stop causes the filter basket to overflow. Also note that the coffee
does not reach its full taste before the end of the brewing process. Therefore
we advise you not to remove the jug and pour out the coffee before the end
of the brewing process.
English
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