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Troubleshooting
Caution: Always unplug the backpack before attempting to solve a problem or when servicing.
Problem
Cause
Power cord not firmly plugged into
power point, short lead, or machine.
Backpack shuts off due to high motor
Backpack not
temperature.
working.
Circuit breaker or RCD has tripped.
Hypercone
Hypercone
correctly.
Backpack
has no/poor
Hose not installed correctly.
suction.
Blockages.
Filters blocked.
Service Requirements
Our products are designed and built to be functional and durable. For information on use and maintenance please
read this Product & Training Manual thoroughly.
Should you require servicing contact your nearest Authorised Pacvac Service and Warranty Agent.
dust bag full.
TM
dust bag not installed
TM
Solution
Check all plugs and sockets are firmly plugged in.
Turn main switch off and unplug the backpack. Conduct
safety and maintenance checks found in this Product
and Training Manual or as per labelling on the machine.
After 30 minutes (60 minutes for wispa) the backpack
should be ready for use. If not contact the number
below for your nearest Authorised Pacvac Service and
Warranty Agent.
Check the machine is in good working order. If OK,
reset circuit breaker or RCD. If circuit breaker or RCD
trips again contact your nearest Authorised Pacvac
Service and Warranty Agent.
Remove, empty and clean Hypercone
Remove and empty dust bag making sure the rubber
edging is correctly fitted around the canister.
Reconnect hose and ensure correctly sealed.
Remove hose, wand and floor tools; remove any
blockages.
Clean the Hypercone
filter and external motor filter.
TM
Velo
ENGLISH
dust bag.
TM
13
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