Overview
2. Warranty conditions.
The water heater must be installed by a person qualified to professional standards, in accordance with
standards in force and the conditions of our technical departments..
It will be used in the normal way, and regularly maintained by a specialist.
Under these conditions, our warranty is implemented by free exchange or supply to our distributor or installer
of parts acknowledged as faulty by our departments, or of the whole appliance if necessary, excluding labor
costs, transport charges and any compensation for warranty extension.
Our warranty takes effect from the date of purchase (according to invoice), and where there is no
documentary evidence, the date used will be that of manufacture as shown on the water heater information
plate, plus six months.
The warranty on the replacement part or water heater (under warranty) ends at the same time as the part or
water heater replaced.
N.B.: Costs or damages caused by a faulty installation (freezing, safety unit not connected to waste water
discharge, no holding tank, for instance) or problems with access cannot in any case be blamed on the
manufacturer.
The provisions of this warranty do not exclude the purchaser's enjoyment of the legal warranty against
defects and hidden faults, that apply in all cases under the terms of articles 1641 ff of the French Civil Code.
The supply of spare parts necessary for the use of our products will be assured for 7 years after the
production of the last unit.
Failure of a component does not in any case justify replacement of the appliance. Replace the faulty
part.
WARRANTY :
Water heater : 5 years (tank tightness, electronic PCB, electric backup and probes).
Heat pump : 2 years (except probes : 5 years).
END OF LIFE:
• Before dismantling the appliance, switch off the appliance and drain it.
• The combustion of some components may release toxic gases, do not incinerate the appliance.
• The refrigerant in the appliance must not be released into the atmosphere. Any degassing
operation is strictly prohibited.
• Environment: Do not dispose of your appliance with household waste but deposit it at a designated
place (collection point) where it can be recycled.
Installation
The GWP (Global Warming Potential) of the R134a is 1430.
Operation
Maintenance
Warranty