Overview
3. Trouble shooting.
If there is a problem, lack of heating or release of fumes from the water outlet, cut the power supply and
notify your installer.
Repairs have to be done exclusively by a qualified installer.
3.1. Error codes.
The alarm can be paused or reset by pressing OK.
Displayed Code
Water temperature
W.03
probe defect or out
of measuring range
No water in the tank
W.07
or ACI connection
Water temperature
W.09
W.12
W.15
Date / Hour not set HP stooped if PROG Set the date and hour.
Electrical supply in
W.19
W.21
probe defect or out
W.22
range (-20 to 110)
Pressure switch open
W.25
Installation
Reason
open
mechanical security
too hot (T>80°C)
Cold water
temperature too
Heating with electric
cold(T<5°C)
Off peak
Air intake probe
defect or out of
Heating with electric
measuring range
Evaporator top
Heating with electric
of measurement
or compressor
Heating with electric
thermal safety
Operation
Result
Reading of water
Check the connection (A1) of the probe
temperature
(immersion sleeve).
impossible : no
If required replace the probe.
heating up.
Fill the tank with water.
No heating up
Check the connection (AC) of the cables, the
water conductivity.
Check the real temperature at a tap (T>80°C).
Risk to trigger the
Check the connection (A1) and the position of
the temperature probe (immersion sleeve).
thermostat : no
Check that the electrical backup is not
heating up
working permanently. Reset the mechanical
security device if necessary.
HP stopped.
Resetting automatically at T>10°C. Control the
situation of the installation room (frost-free).
backup.
Check the electrical supply of the product.
No heating up
Electrical supply must be permanent.
HP stopped.
Check the connections (A2) and the position
of the air intake probe. If necessary replace
backup.
the probe cable harness.
Check the connections (A2) and the correct
HP stopped.
contact of the probe to the tube.
Check the operation of the ventilator and that
backup.
it turns easily without any stop.
Check the compressor connections (R1),
HP stopped.
pressure switch, starting capacitor (10mF) and
the hot gas valve (T2). Control the resistance
backup.
of compressor windings.
Maintenance
Service action
Warranty