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LIFETIME RETURN-TO-BASE WARRANTY
This product comes with a lifetime return to base warranty. If you have a problem you are
required to provide a DETAILED DESCRIPTION of the fault.
Some Vision products are very technical and require troubleshooting all elements of the
installation as it may not be the Vision product at fault. Because of this the manufacturer may
refuse to replace the item if an adequate description is not provided.
This warranty applies only to the original purchaser and is not transferable.
•
This warranty protects you against the following:
•
Failure of any components, including the power supply.
o
Damage when the product is first removed from its packaging if reported within
o
24 hours of purchase.
If the product is DOA (dead on arrival), you have 21 days from purchase date to notify the
•
national distributor via your AV reseller.
The original purchaser is responsible for shipment of the product to the Vision's appointed
•
service centre.
•
The liability of Vision is limited to the cost of replacement of the faulty unit under warranty
except for death or injury (EU85/374/EEC).
If the product is end of line (EOL) the Vision will provide a credit instead of replacement.
•
This warranty does not protect this product against faults caused by abuse, misuse,
•
incorrect installation, unstable or faulty power input, or modification.
Vision aims to send a replacement item within 5 working days however this may not always be
possible, in which case it will be sent as soon as practicably possible. UK End users and resellers
can request support at
LEGAL DISCLAIMER: Because we are committed to improving our products, the details above
may change without prior warning. This User Manual is published without warranty and any
improvements or changes to the User Manual necessitated by typographical errors, inaccuracies
of current information, or improvements to programs and/or equipment, may be made at any
time and without notice. Such changes will be incorporated into new editions of the User
Manual.
http://www.visionaudiovisual.com/support
CS-1800P_manual_en_v3.doc_v3
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