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Brush Head
1.With the power off, slide the switch to open
the brush roller end cover, and rotate it
counter-clockwise to pull out the brush roller.
Fig.E-13
2.After removing the brush roller, gently clean
the brush window, suction mouth and the row
of plastic teeth.
Fig.E-14
3.Fully reinsert the brush roller into the brush
window and the end cover can be rotated
clockwise until it clicks securely back into place.
Fig.E-15
Warning:
• The power brush contains electrical
components which must not be soaked or
washed with water.
• Turn the power off and remove the battery before
performing maintenance for the brush roller.
• To reduce the injury, do not touch the brush
roller while the appliance is in working condition.
TROUBLESHOOTING
Problem
The appliance does
not turn on
Weak suction power
Abnormal sounds or
plastic teeth tangled
in brush
Solution
Charge the battery
Restart after cooling
down
Check and remove
blockages
Clean the dustbin and
filters
Install the pre-filter
Remove blockages
Clean the brush roller
Pull out the brush roller
and remove blockages
Problem
Suction mouth blocked
Battery won't charge
Brush roller tangled
indicator blinking
Power indicator
blinking
Air channel blocked
indicator blinking
Dust sensor
malfunction indicator
blinking
WiFi indicator is off
Battery indicator
blinking red on work
Battery indicator &
icon blinking red
during charging
Battery icon on screen
blinking green
during charging
Abnormal motor
sounds
Note:
If the above troubleshooting guide fails to
provide a solution, please visit our website
www.tineco.com for further support.
25
Solution
Remove the mesh
filter, clean the suction
mouth and dustbin
Reinsert the adaptor
correctly
Check the main
body and battery are
correctly placed
Use the original
adaptor
Remove blockages
Remove blockages, or
restart
Remove blockages
Clean the dust on the
inner sensor
Install the dustbin
correctly
Follow the in-app
guide to connect to
WiFi
Remove the battery
pack and let it cool
Use the original
adaptor
Install the battery
on the main body
properly
Remove blockages
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