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Processing in Case of Guarantee
To ensure efficient handling of your query,
please follow the directions below:
•
Please have the receipt and identifica-
tion number (IAN 275083) ready as
proof of purchase for all enquiries.
•
Please find the item number on the rat-
ing plate.
•
Should functional errors or other de-
fects occur, please initially contact the
service department specified below by
telephone or by e-mail. You will then
receive further information on the pro-
cessing of your complaint.
•
After consultation with our customer
service, a product recorded as defective
can be sent postage paid to the service
address communicated to you, with the
proof of purchase (receipt) and speci-
fication of what constitutes the defect
and when it occurred. In order to avoid
acceptance problems and additional
costs, please be sure to use only the ad-
dress communicated to you. Ensure that
the consignment is not sent carriage
forward or by bulky goods, express or
other special freight. Please send the
equipment inc. all accessories supplied
at the time of purchase and ensure ad-
equate, safe transport packaging.
Repair Service
For a charge, repairs not covered by
the guarantee can be carried out by our
service branch, which will be happy to is-
sue a cost estimate for you. We can handle
only equipment that has been sent with ad-
equate packaging and postage.
Attention: Please send your equipment to
our service branch in clean condition and
with an indication of the defect.
Equipment sent carriage forward or by
bulky goods, express or other special freight
will not be accepted.
We will dispose of your defective devices
free of charge when you send them to us.
Service-Center
Service Great Britain
G B
Tel.: 0871 5000 720
(£ 0.10/Min.)
E-Mail: grizzly@lidl.co.uk
IAN 275083
Service Ireland
I E
Tel.: 1890 930 034
(0,08 EUR/Min., (peak))
(0,06 EUR/Min., (off peak))
E-Mail: grizzly@lidl.ie
IAN 275083
Importer
Please note that the following address is not
a service address. Please initially contact
the service centre specified above.
Grizzly Tools GmbH & Co. KG
Stockstädter Straße 20
63762 Großostheim
Germany
www.grizzly-service.eu
G B
I E
1 5
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