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Troubleshooting
A qualified technician must carry out repairs if required.
Fault
The unit is not
The unit is not switched on
working
Plug or lead is damaged
Fuse in the plug has blown
Mains power supply fault
Door is not closed properly
Arcing/Sparking
Metallic or other inappropriate
materials are being used in food
preparation
The oven is operated when empty Do not operate the oven when empty
Spilled food remains inside the
oven
Unevenly cooked
Metallic or other inappropriate
foods and/or
materials are being used in food
undercooked
preparation
foods
Cooking time or power level is not
suitable
Food is not turned or stirred
Food was not completely
defrosted
Uneven,
Metallic or other inappropriate
incomplete
materials are being used in food
defrosting
preparation
Cooking time or power level is not
suitable
The glass tray is
Glass tray not positioned properly
unstable
on the roller ring, or there is food
under the rolling ring
Glass tray makes
The roller ring and/or oven floor
a noise during
ring is dirty
operation
CD399_ML_A5_v5_20220411.indb 9
CD399_ML_A5_v5_20220411.indb 9
Probable Cause
Check the unit is plugged in correctly and
switched on
Replace plug or lead
Replace the fuse
Check mains power supply
Close door securely
Remove metal objects. Use microwave-safe
utensils only
Clean the interior of the oven
Remove metal objects. Use microwave-safe
utensils only
Use correct power level, cooking time, or multi-
stage cooking, as appropriate
Turn food over, break apart, or stir as appropriate
halfway through cooking time
Defrost food completely before cooking
Remove metal objects. Use microwave-safe
utensils only
Use correct power level, cooking time, or multi-
stage cooking, as appropriate
Take out roller ring, clean if necessary and replace
in the correct position
Clean roller ring and/or oven floor
EN
Solution
9
2022/4/11 17:15
2022/4/11 17:15
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