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Problem
Water flows inside the refrig‐
erator.
Water flows on the floor.
Temperature cannot be set.
The temperature in the appli‐
ance is too low/too high.
DEMO appears on the dis‐
play.
Possible cause
Food products prevent the
water from flowing into the
water collector.
The water outlet is clogged.
The melting water outlet is
not connected to the evapo‐
rative tray above the com‐
pressor.
The Frostmatic function or
Coolmatic function is switch‐
ed on.
The temperature is not set
correctly.
The door is not closed cor‐
rectly.
The food products' tempera‐
ture is too high.
Many food products are stor‐
ed at the same time.
The door has been opened
often.
The Frostmatic function is
switched on.
The Coolmatic function is
switched on.
There is no cold air circula‐
tion in the appliance.
The appliance is in the dem‐
onstration mode.
Solution
Make sure that food prod‐
ucts do not touch the rear
plate.
Clean the water outlet.
Attach the melting water out‐
let to the evaporative tray.
Switch off Frostmatic func‐
tion or Coolmatic function
manually, or wait until the
function deactivates auto‐
matically to set the tempera‐
ture. Refer to "Frostmatic
function" or "Coolmatic func‐
tion" section.
Set a higher/lower tempera‐
ture.
Refer to "Closing the door"
section.
Let the food products tem‐
perature decrease to room
temperature before storage.
Store less food products at
the same time.
Open the door only if neces‐
sary.
Refer to "Frostmatic func‐
tion" section.
Refer to "Coolmatic function"
section.
Make sure that there is cold
air circulation in the appli‐
ance. Refer to "Hints and
tips" chapter.
To exit the demonstration
mode, press and hold the
OK button for approximately
10 seconds until you hear a
long sound and the display
turns off for a short time.
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