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MALFUNCTIONS
Troubleshooting table
If you are uncertain about whether your appliance is functioning properly, this does not
automatically mean there is a defect. Try to deal with the problem yourself first by checking the
points mentioned below in the table or visit our website 'www.pelgrim.nl' for more information.
Problem with the hob
The fan runs on for several
minutes after the hob has been
switched off.
A slight smell is noticeable the
first few times the hob is used.
The pans make a noise while
cooking.
You have switched on
a cooking zone, but the display
keeps flashing.
A cooking zone suddenly
stops working and you hear
a signal.
The hob is not working and
nothing appears in the display.
A fuse blows as soon as the
hob is switched on.
The symbol
appears in
the display after you have
switched on a cooking zone.
Error code F alternating with 9. Fan fault.
Error code F alternating with
6 or J.
Other error codes.
EN 18
Possible cause
The hob is cooling down.
The new appliance is
heating up.
This is caused by the energy
flowing from the hob to the
saucepan.
The pan used is not suitable
for induction cooking.
The preset time has ended.
There is no power supply due
to a defective cable or a faulty
connection.
The appliance is incorrectly
connected.
The pan you are using is not
suitable for induction cooking
or has a diameter of less than
12 cm.
Supply voltage or frequency is
different from the rated values.
Defective generator.
Solution
Normal operation.
This is normal and will
disappear once it has been
used a few times. Ventilate
the kitchen.
This is normal for certain
saucepans, particularly at
high settings. This does not
harm the pans or the hob.
Use a good pan.
Press any button to switch off
the signal.
Check the fuses or the
electric switch (if there is no
plug).
Check the electrical
connections.
See chapter 'Pans for
induction cooking'.
Contact the service
department.
Switch off the hob and let
it cool down (H disappears
from the displays). Switch on
the hob. If the same error is
displayed again, contact the
service department.
Contact the service
department.
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