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17
problems & solutions
First check the following, before contacting the customer service.
Problem
The microwave oven does not work
The microwave oven does not heat up
The rotating platform makes noise
The food is not properly defrosted
Steam collects on the inside of the door, hot
air comes out of the ventilation holes.
The microwave mode has been activated by
accident, without anything in the microwave
oven.
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installation instruction
• Safety during use is only guaranteed if the assembly has taken place in a technically correct way and in accordance with
these installation instructions. The installer is liable for damage caused by incorrect assembly.
• The electrical connection may be carried out only by a qualified electrician. This person should be aware of the national
and regional safety instructions with which the connection has to comply.
• The microwave oven falls under protective class I and may only be used in combination with an earthed connection.
The manufacturer is not liable for unsuitable operation and possible damage caused by unsuitable electric installations.
• The microwave oven must be connected to a permanent installation in which provisions for switching off are integrated,
in accordance with the installation instructions.
• Make sure that the power supply cable does not get jammed during installation or is running along sharp edges. It must
be placed in such a way that no contact is made with hot parts of the microwave oven.
• The connection point, socket and/or plug must always be accessible.
• The kitchen furniture in which the microwave oven is built, must be heat resistant (> 75°C).
• Check that the kitchen furniture in which the microwave oven will be mounted is firmly attached. For example, by screwing
it to the adjacent elements.
• In case of incorrect installation or connection, the warranty becomes invalid.
• Attention: any change to the appliance, including replacement of the power supply cable, must be performed by
a certified installer.
ELECTRICAL CONNECTION
The mains voltage must correspond with the voltage shown on the information plate in the microwave oven.
In the meter cupboard, the groups must each be protected with a 16 Ampere fuse at least. The connection cable must have
a core cross section of at least 2.5 mm² and a length of 1.5 m. If the cable is too short, you cannot connect the microwave
oven and place it against the wall before you want to insert the plug in the socket.
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•
English
Solution
Is the plug inserted in the socket?
Is the fuse in the meter cupboard defective?
Is the door properly closed? Open the door and close it again properly.
Clean the ring for the rotating platform and the bottom
of the microwave oven.
Were power and time set correctly? Did you stir the food during
defrosting or turn it over?
When preparing food, it is possible that steam is produced. Most
of this steam will disappear automatically via the ventilation holes,
but it is possible that steam also accumulates at a colder location
such as the oven door. This is normal.
The microwave mode should never be used without any food in the
microwave oven. This is highly dangerous and the microwave oven could
become defective.
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