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PROBLEM SOLVING
The following problems do not always indicate a fault. Please check them before contacting the service
department:
Problem
The unit does not operate.
No cooled or heated air.
No effective operation.
Does not start immediately.
Unusual odour.
The sound of running water.
A creaking sound.
Mist/moisture is expelled from the air outlet.
The red compressor indicator flashes
constantly and the ventilator in the indoor
unit ceases to operate.
4
20
Cause / Solution
The plug is not inserted firmly in the socket.
The batteries in the remote control are empty.
The safety feature has been activated or the fuse has burnt out.
Are the air inlets or outlets blocked?
Is the temperature set correctly?
Is the air filter dirty?
Faults (due to static electricity discharges or disruptions in the
power supply) will prevent the machine from operating correctly.
If this is the case, pull the plug out of the socket, and then re-
insert it after 2-3 seconds.
Changing the mode during operation: 3 minute delay.
Odour may be caused by another source – furniture, cigarettes,
etc. The unit expels air that it has sucked in.
Caused by the refrigerant in the air conditioner: this does not
indicate a fault.
The sound of defrosting in the heating mode.
The sound may be caused by the expansion/shrinkage of the front
panel as a consequence of temperature fluctuations.
Condensation/mist is created when the air temperature in the
room drops significantly due to the fact that cold air is expelled in
the COOLING or DRY mode.
The unit will switch from the heating mode to the defrosting
mode. The indicator light will go out within 10 minutes and the
unit will return to the heating mode.
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