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All manuals and user guides at all-guides.com
Frequently asked questions
I have just bought my first gas barbecue – what gas do I need?
We recommend propane for all our barbecues.
Use the 10 kg. gas tanks, which you'll find at specializing stores and gas stations.
There appears to be something peeling off the inside of the hood. What should I do?
Do not worry, this isn't paint. Many of our barbecue hoods are coated either with a baked-on porcelain
enamel, which cannot peel, or a high-temperature paint finish. What you can see is a deposit of grease and
smoke that collects during normal use to form a carbon layer. This will eventually peel and looks very similar
to paint. The peeling normally starts in the centre of the lid and spreads outwards and may come off in sheets
or flakes. These carbon deposits are non-toxic and easy to remove which we suggest you do on a regular
basis. Brush off all loose particles with a barbecue brush before you start grilling and, while the hood is warm
rather than hot, wipe it with a cloth soaked in a mild soap and water solution.
What is direct and indirect cooking?
Direct cooking (flatbed or hooded models) is simply placing foods directly over the heat source. For indirect
cooking (hooded models only) the food is placed to the sides of the heat source, not directly over it. As a
general rule when barbecuing joints or roasts that require longer cooking times, you should use the indirect
method. This allows the food to cook through thoroughly while still adding the extra barbecue flavour.
Will my porcelain coated (matt) cast iron grills be safe in the dishwasher?
Do not place any grills/griddles into your dishwasher as they could become damaged or in fact damage your
dishwasher.
How should I care for my porcelain coated, cast iron grills/griddle?
You should soak them in warm soapy water and then use a non-abrasive scourer after each use of the
barbecue. Also by oiling the grills/griddle before cooking you will reduce foods from sticking and this will also
help with cleaning them after use.
My gas barbecue has a yellow flame – is this normal?
The flame on your gas barbecue should be blue. If you have a yellow flame it could be caused by a couple of
different problems:
First check the burner to make sure there are no cracks or holes and that all the burner holes are the same
size.
Also, check that there is nothing blocking the burner holes, or the burner venturi tube. (This is the tube that
is part of the burner, between the burner body and the gas valve)
Small insects, and spiders in particular, like to crawl into the burners and cause obstructions to the gas and
airflow – this particularly happens over a prolonged period of non-use/storage. Spider guards are fitted to
the air intakes in an effort to reduce this problem, but will not eliminate it. Spider guards should also be kept
clean. A simple pipe cleaner will allow you to clear any blockages.
If the burner appears to be fine then the problem might be with the regulator. Sometimes regulators get
stuck. This can reduce the gas flow, make a yellow flame and prevent your barbecue from reaching its correct
cooking temperature.
If the regulator remains stuck it should be tested or replaced. Also check that your gas bottle is not running
low, as this would affect the amount of gas your barbecue is receiving.
Can I use charcoal in my gas barbecue?
No. Gas barbecues are designed to handle the heat created by the burners and not the heat created by
burning charcoal or other fuels. Such actions would cause damage to your gas barbecue as well as creating
significant risk to the user and any others nearby.
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