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WARRANTY
is device comes with a 3-year warranty from the date of purchase.
Warranty conditions:
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e warranty period begins on the date of purchase. Keep the original sales receipt. It serves as proof of purchase.
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Should a material or production defect occur within the three years from the date of purchase, we will, at our
option, replace the product or refund the purchase price.
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is is subject to the condition that within the aforementioned period of three years, both the device and the
receipt including a written brief description of the defect are submitted to us.
the defect is and when it occurred.
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If the defect is covered by our warranty, you will receive a new product back or a refund of the purchase price.
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Replacing or repairing the product does not start a new warranty period.
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Replacing or repairing parts of the device does not extend the warranty period.
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e warranty period is not extended by the warranty.
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Damage or defects already present at the time of purchase must be reported immediately after unpacking the
product.
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Material or manufacturing defects are covered by the warranty.
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Not covered by the warranty are parts of the product that are subject to normal wear and tear and are considered
wear parts. Also, easily breakable or easily damaged components, such as batteries or parts made of glass are not
covered by the warranty.
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e warranty is void due to external damage to the product, improper use and improper maintenance. Take and
follow all information and instructions for proper use and maintenance of the product from the user manual.
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e warranty also does not cover defects or damage caused by failure to follow the operating instructions.
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Uses and actions advised against or warned against in the operating instructions must be avoided at all costs.
Handling in case of warranty
To ensure that your request is processed quickly, please follow the instructions below:
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Please refer to the type plate of the device, the sales box or the operating instructions for the article number.
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Should functional errors or other defects occur, please contact the following service department by telephone or
e-mail.
ere, the further procedure will be described to you in detail.
Phone: +49 2154 470 26-610
E-mail: info@hatex24.de
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