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TROUBLESHOOTING
Bluetooth
Problem
Cannot make this unit
paired with the connecting
device.
Cannot establish a
Bluetooth connection.
No sound is produced or
the sound is interrupted
during playback.
USB port charging
Problem
Cannot charge the
connected portable USB
device.
12
En
Cause
The connecting device does not support
A2DP.
The passkey of the connecting device that
you want to pair with this unit is a passkey
other than "0000".
This unit and the connecting device are
too far apart.
There is a device (microwave oven,
wireless LAN, etc.) that outputs signals in
the 2.4 GHz frequency band nearby.
The unit is in standby mode.
Another Bluetooth device is connected.
This unit is not registered on the connecting
device's Bluetooth connection list.
The unit is in Eco Standby mode.
Another Bluetooth device is connected.
The Bluetooth function of the device is
turned off.
The pairing information has been deleted. Perform pairing again (☞ page 7).
The Bluetooth connection of this unit with
the connecting device is disconnected.
This unit and the connecting device are
too far apart.
There is a device (microwave oven,
wireless LAN, etc.) that outputs signals in
the 2.4 GHz frequency band nearby.
The connecting device's Bluetooth
function is off.
The connecting device is not set to send
Bluetooth audio signals to this unit.
The pairing setting of the connecting
device is not set to this unit.
The connecting device's volume is set to
the minimum.
The connecting device is connected to
more than two Bluetooth speakers and this
unit (TSX-B15) is not selected as a
playback device.
Cause
An incompatible USB device is connected
to the unit. Or the USB device is not
connected to this unit properly.
Solution
Perform pairing operations with a device
which supports A2DP.
Use a connecting device with a passkey
"0000".
Move the connecting device closer to this
unit.
Move this unit away from the device that is
emitting radio-frequency signals.
Turn the unit on and perform paring (☞ page 8).
Terminate current Bluetooth connection, and
perform pairing with the new device.
Perform pairing operations again (☞ page 7).
Turn the unit on, then establish a Bluetooth
connection (☞ page 9).
Terminate current Bluetooth connection, then
establish a Bluetooth connection with that
device again.
Turn on the Bluetooth function of the device.
This unit can be paired with four devices. If
pairing with the fifth device is performed, the
pairing information with the earliest
connection date will be deleted.
Delete any pairing history of TSX-B15 on the
iPhone/iPad/iPod touch, then pair with the
TSX-B15 again (☞ page 8).
Perform Bluetooth connection operations
again (☞ page 9).
Move the connecting device closer to this
unit.
Move this unit away from the device that is
emitting radio-frequency signals.
Turn on the Bluetooth function of the
connecting device.
Check that the Bluetooth function of the
connecting device is set properly.
Set the pairing setting of the connecting
device to this unit.
Increase the volume level.
Select this unit as a playback device for the
connecting device.
Solution
Press
to enter standby mode, and reconnect
the USB device to the unit. If it does not
resolve the problem, the USB device is not
chargeable with the unit.
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