Inhoudsopgave
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Problem
ON/OFF/emergen-
cy button
does
3
not work
2
LEDs
are not
working
Emergency
notification is not
successfully trans-
ferred (no green
running light)
Automatic emer-
gency notification
is not triggered
following a fall
Possible cause
Battery is empty
Device is switched o
ON/OFF/emergency but-
ton
is faulty
3
Battery is empty
Device is switched o
The LEDs
are faulty
2
No network connection
Battery is empty
Device is switched o
No fall was detected
Solution
Charge the battery as described
in chapter "7.2 Charging the
battery".
Switch on the device as de-
scribed in chapter "7.5 Switching
the emergency wristband on
and o "
Contact Customer Services
Charge the battery as described
in chapter "7.2 Charging the
battery".
Switch on the device as de-
scribed in chapter "7.5 Switching
the emergency wristband on
and o "
Contact Customer Services
Check the network strength
at this location as described
in chapter "7.10 Checking the
network strength".
Charge the battery as described
in chapter "7.2 Charging the
battery".
Switch on the device as de-
scribed in chapter "7.5 Switching
the emergency wristband on
and o "
See chapter 7.7 for further infor-
mation about the fall detection
function. The impact may have
been too weak.
46
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