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TROUBLESHOOTING
No. Prompt Tone
Wheels off the
1
ground
Dust container not
2
installed
3
Battery failure
Please check if the
4
wheel is stuck
Please check if the
front of the robot is
5
stuck
Robot
connection
6
failed
The battery is low,
please charge the
7
machine
Please
whether the side
brush is tangled or
8
jammed
Please move the
machine to an open
9
area.
Cause of Failure
Dust
container
removed and not
installed
Abnormal battery
charging
Wheel jammed
Front impact bracket
stuck
Machine
failed
connect to server
Battery
power
than 20 %
check
Abnormal
brushing
The machine failed to
get out of trouble.
Solution
Return the dust container to the Robot
and press the cleaning
Contact after-sales test battery
Check whether the wheel is entangled
with foreign objects and
clean up the entangled objects.
Check whether the front of the robot can
rebound normally
Check whether the wireless network
connected
during
to
connect to the
internet
less
The machine automatically enters the
recharge mode
edge
Check whether the side brush is wound
around the wire and fix this
Please move the Robot to an
empty place and press the cleaning key
again
distribution
can
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