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in time.
TROUBLE
The
A/C
doesn't
work
The
A/C
starts
frequently
Big noise of the A/C
The
compressor
doesn't work
Notice: When there is any abnormal to the A/C, turn it off and unplug, and then
contact professional maintenance personnel.
The above technical parameters are subject to change without notice.
WARRANTY
The warranty period for our products is 2 years, unless otherwise stated, starting from the
date of initial purchase or the date of delivery.
If you have any problems or questions, you can easily access our help pages,
troubleshooting tips, FAQ, and user manuals on our service site: https://sav.hkoenig.com.
By typing the reference name of your device in the search bar, you can access all available
online support, designed to best meet your needs.
If you still cannot find an answer to your question or problem, then click on "Did the answer
solve your problem?". This will direct you to the Customer Support Request Form, which
you can fill out to validate your request and get help.
CAUSE
Not plug in
The display panel displays
"FL"
Time OFF function is started The A/C can be restarted 3 minutes
Direct sunlight
Doors and windows keep
open; there are lots of people
or heat source in room
Filter screen is very dirty
Air inlet or air outlet is
blocked
The A/C is placed unevenly
Its delay protection is started Wait for 3min., turn on it after
SOLUTION
Plug in
Restart the A/C after power off and
draining, then it will become normal
after being turning off.
Draw the curtain
Close doors and windows, remove
heat source
Clean or replace it
Remove the stem
Place it at even and firm ground,
avoid shaking
temperature decreases

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