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8.
Troubleshooting
Check this list before contacting the
service. Doing so will save you time
and money. This list includes frequent
complaints that are not related to faulty
workmanship or materials. Certain
features mentioned herein may not
apply to your product.
The refrigerator is not working.
• The power plug is not fully settled.
>>> Plug it in to settle completely
into the socket.
• The fuse connected to the socket
powering the product or the main
fuse is blown. >>> Check the fuses.
Condensation on the side wall of the
cooler compartment (MULTI ZONE,
COOL, CONTROL and FLEXI ZONE).
• The door is opened too frequently
>>> Take care not to open the
product's door too frequently.
• The environment is too humid. >>>
Do not install the product in humid
environments.
• Foods containing liquids are kept
in unsealed holders. >>> Keep the
foods containing liquids in sealed
holders.
• The product's door is left open. >>>
Do not keep the product's door open
for long periods.
• The thermostat is set to too low
temperature. >>> Set the thermostat
to appropriate temperature.
Compressor is not working.
• In case of sudden power failure
or pulling the power plug off and
putting back on, the gas pressure
in the product's cooling system is
not balanced, which triggers the
compressor thermic safeguard.
The product will restart after
approximately 6 minutes. If the
product does not restart after this
period, contact the service.
Refrigerator/User Manual
• Defrosting is active. >>> This
is normal for a fully-automatic
defrosting product. The defrosting is
carried out periodically.
• The product is not plugged in. >>>
Make sure the power cord is plugged
in.
• The temperature setting is incorrect.
>>> Select the appropriate
temperature setting.
• The power is out. >>> The product
will continue to operate normally
once the power is restored.
The refrigerator's operating noise is
increasing while in use.
• The product's operating performance
may vary depending on the ambient
temperature variations. This is normal
and not a malfunction.
The refrigerator runs too often or for
too long.
• The new product may be larger than
the previous one. Larger products will
run for longer periods.
• The room temperature may be high.
>>> The product will normally run
for long periods in higher room
temperature.
• The product may have been recently
plugged in or a new food item is
placed inside. >>> The product
will take longer to reach the set
temperature when recently plugged
in or a new food item is placed inside.
This is normal.
• Large quantities of hot food may have
been recently placed into the product.
>>> Do not place hot food into the
product.
• The doors were opened frequently or
kept open for long periods. >>> The
warm air moving inside will cause the
product to run longer. Do not open
the doors too frequently.
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