IX. Problem solving - Troubleshooting - FAQ
Problems
The Baby Unit is switched off.
The Parental Unit
beeps when no
The units are too far apart and the
function is selected
connection is lost (it is the «out-
(alarm or sound
of-range» alarm that beeps).
detection)
The volume is perhaps switched
No connection is
off.
established: The
Parental Unit does
The Parental Unit may be beyond
not emit any sound
the range of the Baby Unit;
when there is noise
therefore, the connection is
coming from the
interrupted.
baby's room
The units may be too close.
Why does the
appliance transmit a
The volume of the Parental Unit
high-pitched sound?
is too high.
Why are there
Acoustic feedback occurs when
sound interferences
the two units (Parental and Baby)
between the two
are too close.
units?
The image does not
This recommended range is only
work and is not clear
valid in the open, outside. It is
when I am within the
limited inside by partitions or
recommended 250
walls that are too thick, creating
metres
an obstacle.
Possible causes
22
Solutions
Switch the Baby Unit on.
The units must be brought nearer
(but more than one metre apart).
Check the volume is not on
position «0».
Try reducing the distance between
the appliances so that the power
signal indicator displays at least
one bar.
Ensure that they are at least 1
metre apart.
Lower the volume on the Parental
Unit.
Distance the two units and ensure
that there is a minimum distance
of 1 metre between the two.
Approach the camera to the
receiver avoiding walls and
partitions.
Inside, the range does not exceed
30 metres.