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1.4.2 Service information
This product is quality tested and comes with a statutory warranty period of
24 months from the date of purchase. Please keep your invoice receipt as
proof of purchase. In the event of warranty claims, the cost of postage
directly to the manufacturer will be paid by the customer.
For questions and information or if you have a problem with this device, our
technical hotline is available: Monday. - to Friday, from 8:00 a.m. to 4:00 p.m.
on telephone number: +71 310 41 48.
The guarantor, within the scope of the granted guarantee, undertakes to
remove at its own expense any defects in the product. The removal of
defects will take place by replacing the defective product with a new,
defect-free one or by repairing it.
In order to make use of the guarantee, the purchaser must report the defective
product to the point of sale where the product was purchased and deliver
the defective product there. The product must be delivered complete.
EN
The warranty does not cover product defects caused by the purchaser or resulting
from:
- use or install the product in a manner inconsistent with the instructions for use,
- improper storage or maintenance of the appliance,
- repairs or modifications to the product carried out by unauthorised persons,
- ingress of liquids or foreign bodies,
- lightning strikes and power line surges
The provisions of the guarantee do not exclude, limit or suspend the rights of
purchasers (consumers) under generally applicable law (warranty).
To obtain detailed information on a Product, including the rules and
procedures for the guarantee procedure, the assignment of an RMA
number, it is possible to
by telephone 71 310 41 48 or email serwis@technisat.com , on working days,
8 a.m. to 4 p.m. Service requests ON-LINE via www.serwis.technisat.com.
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