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Fault finding
Resolving minor problems
yourself
Experience has shown that you can
resolve most problems that arise during
normal daily usage yourself, without
having to call out a service engineer. Not
only does this save costs, but it also
means that the appliance is available for
use again that much sooner. The following
list of common occurrences and their
remedies should help you identify the
causes of most problems.
Problems ...
... when the appliance
is switched on
The appliance does not start.
The mains fuse has tripped.
The appliance plug has not been
inserted.
The appliance door has not been
shut properly.
The tap has not been turned on.
The filter on the water supply hose
is blocked.
Switch off the appliance and pull
out the mains plug. Turn off the
tap. Then clean the filter which is
situated at the connection of the
supply hose. Finally, restore the
power, turn on the tap and switch
on the appliance.
Warning
Remember:
The appliance may be repaired
by a technician only. Improper
repairs may cause
considerable damage and/or
injure the user.
... with the appliance itself
Lower spray arm rotates with
difficulty
Spray arm is blocked by small
items or food remains.
Lid in detergent compartment
cannot be closed
Detergent compartment has been
overfilled.
Mechanism is clogged with
remnants of detergent.
Indicator lamps do not extinguish
after washing has finished.
Indicator lamps do not extinguish
after washing has finished
Main switch is still set to ON.
Remnants of detergent stuck inside
dispenser
Compartment was damp when it
was filled up with detergent.
Compartment must be dry before
detergent is added.
Water remains inside appliance
after programme has ended
Blockage or kink in drainage hose.
Pump is jammed.
Filters are blocked.
The programme is still running.
Wait for the programme to end
(numerical display will indicate 0).
Perform "Reset" function.
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