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VENTA SERVICE TEAM
Do you need additional information about your Venta appliance, do you want advice
or to order accessories? Our Service Team is there for you! Call us directly, or visit
the Venta website: www.venta-air.com.
DE
+49 751 5008 88
AT
+43 5572 202 539
CH
+41 41 781 15 15
WHAT TO DO IF ...
Attention! Before carrying out any of these actions, ensure that the appliance is
!
switched off and disconnected from the power supply!
... the appliance won't switch on?
Please check whether the appliance is plugged in to the mains.
... the appliance won't switch on even though it is plugged in to the mains?
Action: Please check whether the
i
mains power cable is correctly
plugged into the appliance. Then
switch the appliance on again.
... WiFi connection is not possible
Please check that:
• you are using a 2.4-GHz or a combined 2.4/5-GHz network. This is important be-
cause the WiFi/WLAN module in the appliance does not support 5-GHz networks.
• your router supports 802.11b/g/n.
• iOS version 11.0 or higher or Android version 8.0 or higher is installed in your
phone or tablet.
If necessary, update the operating system of your phone or tablet.
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