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15. Warranty certificate
All of our products undergo strict quality checks to ensure that they reach you in perfect condition. In the unlikely event
that your device develops a fault, please contact our service department at the address shown on this guarantee card.
Of course, if you would prefer to call us then we are also happy to offer our assistance under the service number printed
below. Please note the following terms under which guarantee claims can be made:
• These guarantee terms cover additional guarantee rights and do not affect your statutory warranty rights. We do not
charge you for this guarantee.
• Our guarantee only covers problems caused by material or manufacturing defects, and it is restricted to the rectification
of these defects or replacement of the device. Please note that our devices have not been designed for use in commer-
cial, trade or industrial applications. Consequently, the guarantee is invalidated if the equipment is used in commercial,
trade or industrial applications or for other equivalent activities. The following are also excluded from our guarantee:
compensation for transport damage, damage caused by failure to comply with the installation/assembly instructions or
damage caused by unprofessional installation, failure to comply with the operating instructions (e.g. connection to the
wrong mains voltage or current type), misuse or inappropriate use (such as overloading of the device or use of non-
approved tools or accessories), failure to comply with the maintenance and safety regulations, ingress of foreign bodies
into the device (e.g. sand, stones or dust), effects of force or external influences (e.g. damage caused by the device
being dropped) and normal wear resulting from proper operation of the device.
The guarantee is rendered null and void if any attempt is made to tamper with the device.
• The guarantee is valid for a period of 3 years starting from the purchase date of the device. Guarantee claims should
be submitted before the end of the guarantee period within two weeks of the defect being noticed. No guarantee claims
will be accepted after the end of the guarantee period. The original guarantee period remains applicable to the device
even if repairs are carried out or parts are replaced. In such cases, the work performed or parts fitted will not result in an
extension of the guarantee period, and no new guarantee will become active for the work performed or parts fitted. This
also applies when an on-site service is used.
• In order to assert your guarantee claim, please send your defective device postage-free to the address shown below.
Please enclose either the original or a copy of your sales receipt or another dated proof of purchase. Please keep your
sales receipt in a safe place, as it is your proof of purchase. It would help us if you could describe the nature of the
problem in as much detail as possible. If the defect is covered by our guarantee then your device will either be repaired
immediately and returned to you, or we will send you a new device.
Of course, we are also happy offer a chargeable repair service for any defects which are not covered by the scope of this
guarantee or for units which are no longer covered. To take advantage of this service, please send the device to our ser-
vice address.
Service-Address:
GreatStar Europe
Unit 55 Romsey Industrial Estate
GB - Hampshire SO51 0HR
Service-Hotline:
+800 4003 4003
(0,00 €/Min.)
Service-Email (GB):
lidl.service.GB@scheppach.com
Service-Email (IE):
lidl.service.IE@scheppach.com
18
GB | IE
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