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Troubleshooting guide
Problem
BlueChimney does not run.
BlueChimney runs, but does not
suck enough smoke.
Cause
There is no power
It is hindered from rotating
I don't know
The exhaust system is not
airtight
There is under-pressure in the
house
The fireplace is too big
I don't know
27
English
Check
Is the power socket on and working?
Is the plug inserted into the socket?
Is there power to the power supply?
Is the power supply intact (is the
light diode green)? Are all wires
properly mounted?
Are the cables defective?
Remove the power plug for the
control box and reconnect it after 2
minutes.
Is the battery intact?
Chimney fire?
Is there a lot of soot in the device?
Are there any foreign bodies (birds,
branches)?
Contact dealer
Are the flue ducts, connections,
chimney and clean-out doors
airtight?
Is there any air extraction in the
house? (Cooker hood, bathroom
exhaust, forced air change?)
See under Product Information.
Contact dealer
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