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en Troubleshooting
10 Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out by trained specialist
staff.
▶
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Fault
The appliance is not
working.
The status display
(LED) flashes.
Appliance has a hum-
ming sound.
40
Cause and troubleshooting
The mains plug of the power cord is not plugged in.
▶
Connect the appliance to the power supply.
The circuit breaker in the fuse box has tripped.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other
appliances are working.
The lid or blender jug are not locked.
▶
Set the rotary switch to .
Place the blender jug onto the main unit and rotate
1.
in a clockwise direction until it locks into place.
Turn the lid in the direction
2.
place.
a The colour of the lock indicator for the lid changes
from red to green.
If required, select this option:
3.
Place the To-Go blender jug with the To-Go blade
‒
insert onto the main unit and rotate in a clock-
wise direction until it locks into place.
Programme was cancelled using the rotary switch.
▶
Set the rotary switch to .
The blade is blocked or stiff.
▶
Set the rotary switch to .
Remove the blockage.
▶
until it clicks into
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