Problem
There is too much frost and
ice.
Water flows on the rear
plate of the refrigerator.
Water flows inside the refrig‐
erator.
Water flows on the floor.
The temperature in the ap‐
pliance is too low/too high.
Possible cause
The door is not closed cor‐
rectly or the gasket is de‐
formed/dirty.
The water drainage plug is
not correctly positioned.
Food products are not
wrapped properly.
Temperature is set incor‐
rectly.
During the automatic de‐
frosting process, frost
melts on the rear plate.
The water outlet is clog‐
ged.
Food products prevent
that water flows into the
water collector.
The melting water outlet is
not connected to the evap‐
orative tray above the
compressor.
The temperature regulator
is not set correctly.
The door is not closed cor‐
rectly.
The food products' tem‐
perature is too high.
Many food products are
stored at the same time.
The thickness of the frost
is greater than 4-5 mm.
The door has been
opened often.
There is no cold air circu‐
lation in the appliance.
Solution
Refer to "Closing the door".
Position the water drainage
plug in the correct way.
Wrap the food products better.
Refer to "Operation" .
This is correct.
Clean the water outlet.
Make sure that food products
do not touch the rear plate.
Attach the melting water outlet
to the evaporative tray.
Set a higher/lower tempera‐
ture.
Refer to "Closing the door".
Let the food products temper‐
ature decrease to room tem‐
perature before storage.
Store less food products at the
same time.
Defrost the appliance.
Open the door only if necessa‐
ry.
Make sure that there is cold
air circulation in the appliance.
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