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Press the blower
key for 5 seconds; the FILTER and
4.3 Troubleshooting
Despite all our efforts in manufacturing our products, you may encounter some
easy-to-solve operating failures. In this case, please consult the table below to find our
suggested solution.
Nonetheless, should you fail to solve the problem encountered, please contact
your supplier's after-sales service for assistance.
TOWeL rAdIATOr
Problem
diagnosis
Steps to take
The ON/OFF LED
• Press the
is off.
• Check the electricity supply.
The heating LED
Check the electric heating element
is on.
of the appliance.
The heating LED
Check the temperature sensor.
is blinking.
The radiator
Check the remote control signal:
does not
• move the remote control
heat.
• or check the batteries
• or check if the remote control is
working.
The heating LED
is off.
Press the
desired temperature.
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LEDs go out.
restarting
button or
See chapter 2.3
Contact your installer.
Contact your installer.
See chapters 2.2 and 3.1.1
+
key to raise the
See chapter 3.1.2
bLOWer
Problem
diagnosis
Steps to take
• Switch the blower off at the
button, make sure the
ON LED is off.
• Make sure there is no towel
or other item blocking the air
The
LED is
The blower is
circulation in the blower.
blinking.
overheating.
• Check the condition
of the filter and clean it if
necessary.
• Reposition the filter
correctly in its housing.
The blower
Allow the blower to cool
stops and does
Timeout period.
down.
not restart.
Loss of signal from
Move the remote control.
the remote control.
The blower
The blower is
Press the
does not start.
switched off.
the blower.
Electricity supply
Check the electrical
problem.
installation.
• Reposition the cleaned
filter correctly in its seat,
the FILTER LED will then
The FILTER
There is no filter or
be turned off.
and
LEDs
it is positioned
are blinking.
incorrectly.
• Hold down the
for 5 seconds to reset it and
check that the
• Turn off the blower at the
button.
After approximately
• Pull out the filter situated at
200 hours of use,
the rear of the blower (see
The FILTER
the FILTER LED
above) and wash it in warm
LED lights up.
lights up to indicate
water or clean it with a
the filter requires
vacuum cleaner.
cleaning.
• Reposition the filter, making
sure the grille is facing up.
restarting
• Wait a few minutes then
press and hold the
button for 5 seconds to
reset the blower.
• Switch the blower back on
and make sure the
LED
is off. The blower is now
ready to receive instructions
from the remote control to
restart (see chapter 3.1).
See chapter 3.1.2
Test the reception.
button on
The blower is now ready
to receive instructions from
the remote control to start
button
(see chapter 3.1).
LED is off.
After cleaning, you will
have to reset the blower
by holding the
button
down for 5 seconds.
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