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Help
6 Help
Questions and answers
Can the appliance
The EasyBag
not be switched
pletely inserted in the suction unit.
on?
The EasyBag
Is the status indica-
off or is not pushed completely onto
tor fashing red?
the socket.
Can the appliance
The battery is not completely inserted
not be switched
or is discharged.
on?
The charger is connected directly to
the suction unit.
Is the battery not
The charger is not receiving any
being charged?
current.
Does the charging
The charging cable is not inserted
indicator not light
correctly in the charging socket.
up?
The suction unit is not hanging cor-
rectly on the wall charging station or
the charging contacts are soiled.
The battery is not inserted completely. Pull out the battery and reinsert it com-
The battery is defective.
Is the battery
During charging, the battery can
becoming hot?
reach a temperature of around 65°C.
Is the charger
During charging, the charger can
becoming hot?
become very hot.
Is the suction
The nozzle is not receiving any
power poor?
current from the suction unit.
Is the roller of the
The roller is blocked with foreign
rotary foor nozzle
objects or hairs.
not rotating?
The roller is not correctly inserted in
the nozzle.
Is the roller of the
The nozzle is not receiving any
rotary upholstery
current from the suction unit.
nozzle (optional)
The roller is blocked with foreign
not rotating?
objects or hairs.
Is the suction
The EasyBag
power poor?
on the socket.
Is the status indica-
The EasyBag
tor fashing red/
The fine filter is soiled.
blue?
If the problem cannot be solved, please contact the Service department.
holder is not com-
®
is missing, has fallen
®
is kinked or is twisted
®
is full.
®
28
Self-help
Forcefully press the EasyBag
the suction unit.
Correctly align the EasyBag
completely onto the socket.
Pull out the battery and reinsert it
again completely; charge the battery if
necessary.
Disconnect the charging cable from the
suction unit.
Check the socket with another appliance.
Disconnect and reconnect the charging
cable.
Check the charging contacts; hang the
suction unit correctly in the wall charging
station.
pletely.
To compare, check whether the
exchangeable battery (optional) can be
charged.
If the battery becomes hot, deforms, or
vapours or liquid escape: Pull out the bat-
tery using a thick glove or an oven cloth.
If the charger becomes hot, smells strange
or deforms: Disconnect the charger from
the socket using a glove or a cloth.
Connect the nozzle correctly on the suc-
tion tube or directly on the suction unit.
Clean the roller.
..................... page 25
On insertion, the roller must engage in
the roller drive.
Connect the nozzle correctly on the suc-
tion tube or directly on the suction unit.
Remove the foreign bodies or hairs from
the nozzle.
Correctly align the EasyBag
completely onto the socket.
Exchange the EasyBag
.
......... page 25
®
Clean the fine filter.
................ page 27
holder onto
®
and push it
®
..... page 25
and push it
®
..... page 25
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