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Warranty conditions
The warranty period begins on the purchase date. Please keep the original receipt in a safe place. It
will be required as proof of purchase. If a material or manufacturing defect occurs within three years of
the purchase date of this product, we will repair or replace the product or refund the purchase price at
our discretion. This warranty service requires you to return the defective device with proof of purchase
(receipt) within the three-year period, together with a brief written description of the defect and when it
occurred.
If the defect is covered by our warranty, you will receive the repaired device or a new product. A new
warranty period does not begin when a product has been repaired or replaced.
Warranty period and statutory claims for defects
The warranty period is not extended by the warranty. This also applies to replaced and repaired parts.
Any damage and defects present at the time of purchase must be notified as soon as the product has
been unpacked. Any repairs made on expiry of the warranty period will incur a charge.
Scope of warranty
This device has been carefully produced according to strict quality guidelines and meticulously tested
before delivery.
The warranty service applies to material and manufacturing defects. This warranty does not cover prod-
uct parts that are subject to normal wear and tear and can therefore be considered as wear parts or
damage to fragile parts, e.g. switches, batteries or glass parts. This warranty is void if the product has
been damaged or improperly used, maintained or transported. All the operating instructions provided
in this manual for proper use of the product must be observed. All uses and actions that are advised
against or warned against in the operating instructions must be avoided without exception.
The product is intended for private use only and not for commercial use. The warranty will not apply in
the event of abusive or improper handling, use of force and interventions that are not carried out by our
authorised service branch.
Processing in the event of a warranty claim
Please follow the instructions below to ensure that your request is processed quickly:
For all inquiries, please be ready to provide the receipt and item number (IAN 455397_2307) as
proof of purchase.
In the event of functional errors or other defects, please contact the service department named below
first by telephone or email. If a product is found to be defective, you can send it postage paid with
proof of purchase (receipt) and a description of the fault and when it occurred to the service address
provided.
10. Service / Supplier
In the case of service and warranty, please contact:
Smartmaxx GmbH
Schulzstraße 2c
85579 Neubiberg
GERMANY
Hotline: +49 89 678 45 06 - 0
E-mail: office@smartmaxx.info
Supplier:
Smartmaxx GmbH
Schulzstraße 2c
85579 Neubiberg
GERMANY
14
GB
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