Symptoms
The light is off
when you
press the
sensor
Any finger can
unlock
Cannot unlock
Please note the following information:
1. The output voltage of the adapter must be 5 V
when charging.
2. Do not insert any extraneous objects into the lock
or the USB port.
BURG-WÄCHTER products comply with the technical standards at
the time of production and adhere to our own quality standards. The
guarantee only covers defects which can be proved to have resulted
from production or material defects at the time of purchase. The
warranty ends after two years, further claims are excluded. Defects and
damage caused by e.g. transport, incorrect operation, improper use,
wear etc. are excluded from the warranty. A short description of any
defects identified must be made in writing and the device returned to
the place it was purchased, together with the original packaging. After
the device has been tested, and within a appropriate period of time, the
guarantor will decide whether or not to repair or exchange the item.
For returns, all undamaged device parts must furthermore be in the
factory setting due to your right of revocation. Failure to comply with
this will invalidate the warranty.
Scan & Lock 610 / 53
Troubleshooting
Reasons
Battery discharged
In standby status
The lock is in factory
setting, any finger
can be be used to
open be used to
open it.
Sensor does not
identify finger
Warnings
Warranty
Solution
Charging the
fingerprint padlock
Please press
the shackle
Set administrator
account
Sensor surface or
fingerprint dirty;
please clean
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