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6 Solution suggestions for problems
Problem
Cause
Machine may have
switched to self
Program cannot
protection mode due to
be started or
an infrastructure problem
selected.
(such as line voltage, water
pressure, etc.).
There is water
There might be problems
coming from
with hoses or the pump
the bottom of
filter.
the machine.
Machine
stopped
Machine can stop
shortly after
temporarily due to low
the program
voltage.
started.
It continuously
spins.
There may be an imbalance
Remaining time
of laundry in the machine.
does not count
down.
In the case of a paused
countdown while taking in
water:
Timer will not countdown
until the machine is filled
with the correct amount of
water.
In the case of a paused
countdown at the heating
step:
It continuously
Time will not count
washes.
down until the selected
Remaining time
temperature for the
does not count
program is reached
down.
In the case of a paused
countdown at the spinning
step:
There may be an imbalance
of laundry in the machine.
Explanation / Suggestion
Reset your machine by pressing "Start/Pause/
Cancel" button for 3 seconds. (see, Canceling
a Program)
Be sure the seals of the water inlet hoses are
securely fitted.
Tightly attach the drain hose to the tap.
Make sure that the pump filter is completely
closed.
It will resume operating when the voltage is
back to the normal level.
The automatic spin correction system might
have been activated due to the unbalanced
distribution of the laundry in the drum.
The laundry in the drum may be clustered
(bundled laundry in a bag). Laundry should be
rearranged and re-spun.
No spinning is performed when the laundry is
not evenly distributed in the drum to prevent
any damage to the machine and to its
environment.
The machine will wait until there is a sufficient
amount of water to avoid poor washing results
due to lack of water. Then the timer will start to
count down.
The automatic spin correction system might
have been activated due to the unbalanced
distribution of the laundry in the drum.
The laundry in the drum may be clustered
(bundled laundry in a bag). Laundry should be
rearranged and re-spun.
No spinning is performed when the laundry is
not evenly distributed in the drum to prevent
any damage to the machine and to its
environment.
11 - EN
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