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Beschikbare talen
Beschikbare talen
14. Troubleshooting and service
Repairs must only be carried out by
authorised professionals.
If a fault in your appliance cannot be
rectified with the aid of this table,
please contact the service organisa-
tion of your importer or the Central
Customer Service Department. Please
have the details of the typeplate at
hand.
CLAGE GmbH
Central Customer Service
Pirolweg 1 – 5, 21337 Lüneburg, Germany
Tel.: (+49) 4131 89 01- 40
Fax: (+49) 4131 89 01- 41
E-Mail: service@clage.de
Problem
Remedy
check and open main water tap, service valve, shut off valve
if necessary
Water does not flow
check fittings and hose connections
check water pressure (< 1.5 bar)
Little water flows
clean jet nozzle at outlet, clean micro-filter
in service valve / relief valve if necessary
check fuse and electrical connection
Water does not heat
check temperature setting on appliance
up
call customer service department to check thermal cut-out,
thermostat or heating element if necessary
check temperature setting on appliance
check temperature limitation
Water not hot enough
too much hot water may have been withdrawn within a
short space of time, wait for the water to heat up again
Steam emerges
have the appliance checked by a customer service engineer
Short-circuit
have the appliance and its installation checked by a
(fuse tripped)
customer service engineer
No expansion water
pull out the main plug and contact the customer service.
If the connection cable is damaged, it must be replaced with an original spare cable
from the manufacturer by an authorised technician in order to avoid any hazards.
If you cannot rectify the fault with the aid of the troubleshooting table, please contact
the custo mer service.
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