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Warranty claim procedure
To ensure quick processing of your case, please observe the following instructions:
Please have the till receipt and the item number (e.g. IAN 123456_7890) available as proof of
purchase.
You will find the item number on the rating plate, an engraving, on the front page of the instructions
for use (bottom left), or as a sticker on the rear or bottom of the product.
If functional or other defects occur, please contact the service department listed either by telephone
or by e-mail.
You can return a defective product to us free of charge to the service address that will be provided
to you. Ensure that you enclose the proof of purchase (till receipt) and information about what the
defect is and when it occurred.
Service
Service Great Britain
Tel.:
08000569216
E-Mail: owim@lidl.co.uk
Service Ireland
Tel.:
1800 200736
Service Northern Ireland
Tel.:
0800927852
E-Mail: owim@lidl.ie
10 GB/IE/NI
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